Privacy Policy
Effective date: [Insert date]
1. Introduction
VGM Horizon (“we”, “us”, “our”) operates the website https://vgmhorizon.com (the “Site”) and provides boutique travel and life-coaching experiences in Hungary. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our Site, use our booking or contact forms, or otherwise interact with us, in accordance with the EU General Data Protection Regulation (GDPR) and applicable Hungarian data protection law.
2. Who we are
- Data controller: [VGM Horizon legal company name]
- Registered address: [Company address]
- Company registration number: [Registration number]
- Contact email: info@vgmhorizon.com
3. What personal data we collect
When you use our contact form, booking form, or newsletter sign-up, we may collect:
- Name (first and last name)
- Email address
- Phone number (if provided)
- Message content / booking preferences (destination, dates, group size, add-on services)
- Technical data (IP address, browser type, device information) collected automatically via cookies and analytics tools
4. How we use your data
We use your personal data to:
- Respond to inquiries and provide requested information
- Process and manage bookings and reservations
- Send booking confirmations and related communications
- Improve our Site and services
- Comply with legal obligations
We do not sell your personal data to third parties.
5. Legal basis for processing
We process your data based on:
- Your consent (e.g. when you submit our contact/booking form and accept this Privacy Policy)
- Performance of a contract (processing your booking)
- Our legitimate interests (improving our services, Site security)
- Legal obligations (accounting, tax records)
6. Cookies
Our Site uses cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookie settings through your browser. [Add link to a dedicated Cookie Policy / cookie consent banner if one is implemented]
7. Third-party services
We may share data with trusted service providers who help us operate our Site and business, such as:
- Form and booking management tools (Fluent Forms)
- Email and communication providers
- Analytics providers (e.g. Google Analytics)
- Payment processors (if applicable)
These providers only process your data on our instructions and are bound by confidentiality obligations.
8. Data retention
We retain your personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law (e.g. tax and accounting records must typically be kept for [X] years under Hungarian law).
9. Your rights
Under GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request erasure of your data (“right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
- Lodge a complaint with the Hungarian National Authority for Data Protection and Freedom of Information (NAIH)
To exercise these rights, contact us at info@vgmhorizon.com.
10. Data security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
11. International data transfers
If your data is transferred outside the European Economic Area, we ensure appropriate safeguards are in place in accordance with GDPR requirements.
12. Children’s privacy
Our services are not directed at children under 16, and we do not knowingly collect personal data from children.
13. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on this page, with the effective date noted above.
14. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at: info@vgmhorizon.com
This is a general template and has not been reviewed by a lawyer. Fields in brackets [ ] must be completed with VGM Horizon’s actual company details, and the document should be reviewed by a legal professional familiar with Hungarian/EU data protection law before publishing.